AACD MEMBER DENTIST • JACKSONVILLE, FL
Emergency Dentistry in Jacksonville, Florida
Get same-day relief for dental emergencies including severe toothaches, knocked-out teeth, broken restorations, and oral infections. Dr. Charles Poblenz, DMD provides urgent dental care at JAX Dental Studio in Jacksonville, FL.
★★★★★5.0 | 450+ Reviews
Dr. Charles Poblenz, DMD
ADA & AACD Member
Most Insurance Accepted
Jacksonville, FL
When a dental emergency strikes in Jacksonville, every minute matters. A severe toothache that will not let up, a tooth knocked out in an accident, or a broken crown that makes eating impossible can all become significantly worse if care is delayed. At JAX Dental Studio, we prioritize same-day appointments for dental emergencies because early treatment gives you better outcomes and, in many cases, makes the difference between saving a tooth and losing one. Our approach to preventive and general dentistry extends into urgent care, and we are ready to help the moment you call.
Dr. Charles Poblenz, DMD leads emergency care at our Jacksonville practice with advanced diagnostic tools and a focused, thorough approach to identifying what is happening and what needs to happen next. A graduate of the University of Kentucky College of Dentistry and a member of the American Dental Association, the Academy of General Dentistry, and the American Academy of Cosmetic Dentistry, Dr. Poblenz uses digital X-rays to reach an accurate diagnosis quickly and chart the most conservative path to relief. When you are in pain, our team moves with purpose.
What Counts as a Dental Emergency in Jacksonville
Not every dental concern requires same-day care, but certain situations do, and knowing the difference helps you respond correctly. The following conditions typically call for urgent attention at JAX Dental Studio.
Severe Toothache
Intense, persistent pain that does not improve with over-the-counter medication may signal an infection or nerve damage. Do not wait to have it evaluated.
Knocked-Out Tooth
A fully dislodged tooth has the best chance of being saved if you see a dentist within an hour. Handle it by the crown only and keep it moist until you arrive.
Cracked or Broken Tooth
Deep cracks can expose the inner pulp to bacteria and escalate quickly from discomfort to a serious infection that may require more involved treatment.
Lost Crown or Filling
When a restoration fails, the exposed tooth becomes vulnerable to sensitivity, decay, and further structural damage until it is replaced or protected.
Dental Abscess
Swelling, fever, and a throbbing pain near a tooth or in the gum are signs of an abscess, a bacterial infection that can spread to surrounding areas if left untreated.
Facial Swelling or Soft Tissue Injury
Swelling of the jaw or face, or injuries to the lips, cheeks, or gums that cause persistent bleeding, often require prompt professional evaluation.
According to CDC data on emergency dental visits, the average annual rate of emergency visits for tooth disorders was 59.4 per 10,000 people from 2020 to 2022. These situations are more common than most people realize, and timely care makes a meaningful difference in the outcome.
Emergency Dental Services We Provide at JAX Dental Studio
We handle a broad range of dental emergencies at our Jacksonville office, with treatment guided by what your specific situation requires.
- Triage evaluation and digital X-ray diagnosis
- Root canal therapy to address infection and preserve the natural tooth
- Dental crown placement to protect a broken or damaged tooth
- Re-cementation of a lost crown or replacement of a failed filling
- Tooth extraction when saving the tooth is no longer a viable option
- Pain management and antibiotic treatment for active infections
Our goal is always to preserve your natural tooth whenever possible. When more involved restorative dentistry is needed, Dr. Poblenz builds a plan and walks you through every step before treatment begins.
Insurance and Financing for Emergency Dental Care in Jacksonville
A dental emergency should not turn into a financial crisis on top of a painful one. JAX Dental Studio is in network with BlueCross BlueShield, Humana, Cigna, Aetna, and Florida Combined Life. Our team helps you understand your benefits and what your plan may cover toward emergency treatment before you commit to anything. For any portion your insurance does not cover, we offer financing through CareCredit so you can spread payments over time. You can review our insurance and financing options or call our office and we will verify your benefits before your appointment.
What to Do Before You Arrive
How you respond in the first few minutes after a dental emergency can directly affect the outcome. Take these steps while making your way to our Jacksonville office.
- Call us first. Reach our office at (904) 396-4091 so we can prepare for your arrival, guide you on what to bring, and hold a same-day appointment for you.
- Handle a knocked-out tooth carefully. Hold it by the crown only, avoid touching the root, and try to reinsert it gently into the socket. If that is not possible, keep it in a container of milk or clean water.
- Manage pain and swelling. Apply a cold compress to the outside of your cheek for 20 minutes on and 20 minutes off. Over-the-counter pain relievers can help temporarily, but avoid placing aspirin directly on the gum.
- Bring any broken pieces. If a crown, restoration, or tooth fragment is available, place it in a small bag or container and bring it with you. In many cases it can be reused or assessed as part of your treatment plan.
How We Treat Dental Emergencies at JAX Dental Studio
From the moment you arrive, our focus is on getting you comfortable and identifying exactly what is happening. Here is what to expect during your emergency visit in Jacksonville.
Arrival and Triage
We get you settled quickly and ask focused questions about your pain, when it started, and what led to the problem. Your comfort is our first priority from the moment you walk through the door.
Digital X-Ray and Diagnosis
Dr. Poblenz uses digital X-rays to assess the tooth, surrounding bone, and soft tissue in real time. This allows for a precise diagnosis without unnecessary delay, so we can move forward with a targeted treatment plan.
Treatment Planning
Dr. Poblenz explains what he found, what your options are, and what he recommends. You are part of the decision before treatment begins, and we never proceed without your understanding and approval.
Same-Appointment Relief
In most cases we can address the source of your pain during the same visit, whether that means managing an infection, stabilizing a broken tooth, replacing a lost restoration, or beginning a more involved course of care.
Meet Dr. Charles Poblenz, DMD

Dr. Poblenz grew up in Florida and earned his Doctorate of Dental Medicine from the University of Kentucky College of Dentistry in 2015, returning to Jacksonville to build a practice centered on getting to know his patients and helping them feel confident in their care. In emergencies, he brings that same steady, focused approach, using advanced diagnostics and clear communication so patients understand what is happening and what comes next.
He is a member of the American Dental Association, the Florida Dental Association, the Northeast District Dental Association, the Academy of General Dentistry, the American Academy of Cosmetic Dentistry, and the American Academy for Oral Systemic Health. Through the Donated Dental Services program, Dr. Poblenz also provides care for Jacksonville’s most vulnerable residents, reflecting a practice built on genuine community commitment.
Meet Our TeamWhy Choose JAX Dental Studio for Emergency Care in Jacksonville
When a dental emergency hits, who you call determines the speed and quality of your care. Here is what sets our Jacksonville practice apart.
Same-Day Availability
We make every effort to see emergency patients the same day they call. Prompt treatment leads to better outcomes and fewer complications down the line.
Advanced Diagnostics
Digital X-rays and iTero 5D scanning give Dr. Poblenz a complete picture of what is happening quickly, so treatment is accurate from the start.
Familiar, Continuous Care
Emergency treatment is only the beginning. Dr. Poblenz handles your follow-up and any restorative work at the same familiar practice, so your care stays coordinated.
Community Commitment
Through the Donated Dental Services program, Dr. Poblenz provides care to Jacksonville residents who cannot otherwise access dental treatment, reflecting the kind of practice we have built.
Emergency Dentistry FAQs
Does dental insurance cover emergency dental care?
Many dental insurance plans cover at least a portion of emergency dental treatment, including the exam, X-rays, and in some cases the restorative work needed. JAX Dental Studio is in network with BlueCross BlueShield, Humana, Cigna, Aetna, and Florida Combined Life. Our team verifies your benefits before treatment so there are no surprises. You can also review our insurance and financing options online.
Can I be seen the same day at JAX Dental Studio?
Yes, in most cases. We prioritize same-day appointments for dental emergencies and ask that you call our office at (904) 396-4091 as soon as possible so we can hold a time for you and prepare for your arrival.
What should I do if a tooth gets knocked out?
Handle the tooth by the crown, not the root, and rinse it gently with clean water if it is dirty. Try to reinsert it into the socket carefully and hold it in place with gentle pressure. If reinsertion is not possible, keep the tooth moist in a container of milk or water and call our office immediately. The best outcomes happen when you reach a dentist within an hour of the injury.
Is a severe toothache always a dental emergency?
It can be. Intense, persistent pain that does not improve with over-the-counter pain relievers may indicate an infection, nerve damage, or an abscess, all of which require professional evaluation. If left untreated, a dental infection can spread and become a more serious health concern. When in doubt, call us and we can help you determine whether same-day care is warranted.
How much does emergency dental treatment cost in Jacksonville?
The cost depends on what is needed, which we determine after a clinical exam and X-rays. We review all fees with you before any treatment begins and work with your insurance plan to maximize your coverage. CareCredit financing is also available for any balance your plan does not cover.
What if my pain goes away on its own?
Pain subsiding does not always mean the underlying problem has resolved. In some cases, particularly with infections or nerve damage, the discomfort may lessen temporarily while the condition continues to progress. If you have had significant dental pain, we recommend scheduling an evaluation so Dr. Poblenz can confirm the situation is genuinely resolved and not worsening beneath the surface.
Get Same-Day Emergency Dental Care From JAX Dental Studio
Dental emergencies call for a team you can count on to move quickly, diagnose accurately, and treat with care. Dr. Poblenz and the JAX Dental Studio staff complete far more continuing education each year than Florida requires, and our office uses advanced digital imaging to get answers fast. Whether you are dealing with a sudden toothache, a broken tooth, or a more complex injury, we are ready to help.
Do not wait for a dental emergency to get worse. Call our team at (904) 396-4091 or reach us through our contact form to request a same-day appointment at our Jacksonville, FL office.